User guide
This guide provides detail on how to use the Biosecurity Portal. Using screen shots, it details out, step by step, how to access the Portal, manage users, create, and manage inspection requests and view directions.
This guide will be updated each time new functionality is released in the Portal.
Biosecurity Portal User Guide (PDF 2.1 MB)
Biosecurity Portal User Guide (DOCX 2.2 MB)
Help guide
Our help guide is based on frequently asked questions from our Portal users.
Biosecurity Portal Help Guide (PDF 328 KB)
Biosecurity Portal Help Guide (DOCX 85 KB)
If you can’t see anything to help with your query, call or email the Contact Team.
Contact
Call 1300 170 852 (9am - 5pm AEDT Monday to Friday)