21 June 2020
Who does this notice affect?
All clients required to use the department’s Biosecurity Import Conditions (BICON) system during this planned maintenance period.
Update: due to postponement of planned system maintenance, the services disruption to BICON has been extended until 01:00 Monday 22 June 2020 (AEST). Specific impacts are detailed below:
The BICON system will be unable to send system generated emails from 20:00 Friday 19 June to 01:00 Monday 22 June 2020 (AEST).
During this time, users will be unable to complete the following:
- Register for a single user account
- Upgrade, join or manage a multiple-user account
- Reset password
BICON users may also encounter error messages when attempting to create new permit applications during this planned maintenance period.
Clients are advised to await the completion of this maintenance period before attempting to access these services.
If you have any concerns or questions please contact us at Information.