29 September 2020
Who does this notice affect?
All clients submitting air cargo freight for biosecurity assessment via Cargo Reports SACs and Short Form SACs.
An unplanned service disruption is preventing departmental staff from accessing the Import Management System (IMS).
Clients anticipating outcomes for Cargo Reports SACs and Short Form SACs from the IMS should expect delays until the issue is resolved.
No action required. The department will advise when this issue has been resolved and apologises for any inconvenient caused.