5 November 2018
This Industry Advice Notice (IAN) is to advise all exporters and agents who engage with the Department of Agriculture and Water Resources (the department) for electronic and manual assessments of export documentation.
Summary of changes and key points
The department is undertaking initiatives to improve client service. To improve information available to export clients, a new webpage has been created on the department’s website to provide information on requesting export documents. The webpage details:
- how to lodge an application for export documents
- how to contact the department for queries relating to the issuance and processing of export documentation.
- how to receive export documentation, including by mail, pick up in office and remote print arrangements.
If you have any questions regarding this IAN please email Assessment Services Group or phone 1800 900 090.
Assessment Client and Quarantine