Skip to main content Skip to main navigation Skip to search

Queensland and NSW floods 2022

Visit recovery.gov.au to see what help is available.

Close
Home

Top navigation main

  • News & media
  • Jobs
  • Ministers
  • Contact us
Main menu

AWE Main

  • Agriculture and land
    Agriculture and land Building stronger and more sustainable agriculture, fisheries, forestry and land care.
    • Animal health
    • Farming, food and drought
    • Fisheries
    • Forestry
    • Land
    • Climate change and agriculture
    • Plant health
    • Drought and rural support
    • Mouse infestation advice
    Xylella

    Protect against unwanted plant pests

    Our biosecurity system helps protects us. Everyone has a role in supporting our biosecurity system.

    Find out more

  • Water
    Water Improving the sustainable management of Australia’s water resources for agriculture, the environment and communities.
    • Coal, Coal seam gas (CSG) and water
    • Commonwealth Environmental Water Office
    • Water policy and resources
    • Wetlands
    Water matters

    Water Matters

    Keep up with the latest news on the department's work in managing Australia's water resources.

    Read the latest edition here

  • Environment
    Environment Improving stewardship and sustainable management of Australia’s environment.
    • Biodiversity
    • Bushfire recovery
    • Climate change and the environment
    • EPBC Act
    • Environmental information and data
    • International activities
    • Marine
    • Partnerships
    • Protection
    • Report a breach of environment law
    • Threatened species & ecological communities
    • Waste and recycling
  • Biosecurity and trade
    Biosecurity and trade Lowering biosecurity risks to Australia, and assisting industry to accelerate growth towards a $100 billion agricultural sector by 2030.
    • Aircraft, vessels and military
    • Biosecurity policy
    • Cats and dogs
    • Exporting
    • Importing
    • Invasive species
    • Pests, diseases and weeds
    • Public awareness and education
    • Trade and market access
    • Travelling or sending goods to Australia
    • Wildlife trade
    Brown marmorated stink bug

    BMSB Seasonal Measures

    Australia has strengthened seasonal measures to manage the risk of BMSB.

    View our seasonal measures

  • Parks and heritage
    Parks and heritage Managing Australia’s iconic national parks, historic places and living landscapes.
    • Australian Marine Parks
    • Australian National Botanic Gardens
    • Booderee National Park
    • Kakadu National Park
    • Christmas Island National Park
    • National parks
    • Norfolk Island National Park
    • Heritage
    • Pulu Keeling National Park
    • The Great Barrier Reef
    • Uluṟu-Kata Tjuṯa National Park
    The reef

    Great Barrier Reef

    Australia is protecting and conserving this World Heritage Area.

    Find out more

  • Science and research
    Science and research Undertaking research and collecting data to support informed decisions and policies.
    • Australian Bureau of Agricultural and Resource Economics and Sciences (ABARES)
    • Climate change
    • Australia's biological resources
    • National Environmental Science Program (NESP)
    • Our science strategy
    • Australian Biological Resource Study (ABRS)
    • State of the Environment (SoE) reporting
    • Bird and bat banding
    • Supervising Scientist
    Abares

    ABARES Insights

    Get 'snapshots’ of agricultural, forestry and fisheries industries, or analysis of key issues.

    Find out more

  • About us
    About us Enhancing Australia’s agriculture, environment, heritage and water resources through regulation and partnership.
    • Accountability and reporting
    • Assistance, grants and tenders
    • Contact us
    • Fees and charges
    • News and media
    • Our commitment to you
    • Payments
    • People and jobs
    • Publications
    • What we do
    • Who we are
    A day in the life

    A day in the life...

    Our video series showcases the diverse and important work we do.

    Find out more

  • Online services
    Online services We do business with you using online platforms. This makes it easier for you to meet your legal requirements.
Department of Agriculture

Breadcrumb

  1. Home
  2. About us
  3. Contact us
  4. Phone us
  5. Vessel Contacts

Sidebar first - About

  • Phone us
    • Accounts receivable
    • Import management system contacts
    • Air cargo contacts
    • Airport contacts
    • Organic approved certifying organisations (export)
    • Approved arrangements (imports)
    • Sea cargo
    • Fish export and egg export
    • Imported food inspection scheme
    • Investigations and enforcement
    • Northern Australia Quarantine Strategy (NAQS)
    • Plant exports
    • Vessel contacts

Vessel Contacts

Street Address: 18 Marcus Clarke St, Canberra City ACT 2601
Postal Address: GPO Box 858, Canberra ACT 2601
Phone: +61 2 6272 3933
Free call: 1800 900 090 (From within Australia - calls from mobile and public phones may incur additional charges) or outside Australia + 61 8 8201 6185
Vessels web page: Vessels

For general vessel enquiries and MARS queries

Street Address: 10 Corbett Court, Export Park Adelaide Airport 5950
Phone: 1300 004 605
Fax: 1300 005 882
Email: National Maritime Centre

NMC operating hours: Australian Eastern Standard Time (AEST)

  • Weekdays (Monday – Friday): 0630 - 1830 (SA time) or 0700 -1900 hours (AEST)
  • Weekends (Saturday – Sunday): 0630 - 1830 (SA time) or 0700 - 1900 hours (AEST)

These operating hours will be supplemented with an additional on-call arrangement for urgent assessments and biosecurity incidents:

  • Weekdays (Monday-Friday): 1900-2130 hours
  • Weekends (Saturday-Sunday): 1900-2130 hours.

Townsville including Abbot Point, Lucinda, Bowen

Street Address: Ground Floor, River Quays Building 7-12 Tomlins St, Townsville QLD 4810
Postal Address: Townsville Port, GPO Box 858 Canberra ACT 2601
Phone: Business Hours +61 7 47897818
After hours +61 7 47897819
Email: Townsville

Mackay including Dalrymple Bay, Hay Point, Whitsundays

Street Address: Mackay Marina, Mulherin Drive, Mackay Harbour QLD 4740
Postal Address: Mackay Port, GPO Box 858, Canberra ACT 2601
Phone: +61 7 4955 9607
After hours mobile: 0427 861 911

Gladstone including Port Alma

Street Address: Level 4, Gladstone City Plaza, 100 Goondoon St Gladstone, QLD 4680
Phone: +61 7 4976 6600
After hours: 07 4976 6620

Bundaberg

Street Address: 5B Scotland Street, East Bundaberg QLD 4670
Postal Address: Bundaberg Port, GPO Box 858 Canberra ACT 2601
Phone: +61 7 4186 9529
After hours: 0475 829 822

Brisbane

Street Address: Port Central 1, Tenancy 1, 2 Port Central Drive, Port of Brisbane QLD 4178
Postal Address: Brisbane Port, GPO Box 858, Canberra ACT 2600
Phone: +61 7 3895 9721
After hours: 0400 919 001
Email: Brisbane Seaports

Cairns including Mourilyan, Cape Flattery, Karumba

Street Address: Building 114 Catalina Crescent, Airport Business Park, Cairns Airport, Cairns QLD 4870
Postal Address: Cairns Port, GPO Box 858 Canberra ACT 2601
Phone: +61 7 4241 7886
After hours: 0417 749 256 (on-call officer)
Email: Cairns ISG

Weipa

Street Address: Customs House, Florence Hibberd St. Weipa, QLD 4874
Postal Address: Weipa Port, GPO Box 858 Canberra ACT 2601
Phone: +61 7 4241 7886
After hours: 0417 749 256 (on-call officer)

Thursday Island

Street Address: Pearls Building, 38 Victoria Parade, TI 4875
Postal Address: PO Box 24, Thursday Island QLD 4875
Phone: +61 7 4069 1185
After hours: 0428 755 293

Gold Coast (including Goodwood Island, Yamba, Southport

Street Address: Eastern Ave, Bilinga, QLD 4225
Postal Address: Gold Coast and Southport Ports, GPO Box 858, Canberra ACT 2601
Phone: +61 7 5658 1305
Email: Cool Controller
After hours: 0400 123 901

Sydney

Street Address: 185 O'Riordan St, Mascot NSW 2020
Postal Address: Sydney Port, GPO Box 858 Canberra ACT 2601
Phone: +612 8035 5390
After hours: 0408 179 487 (after hours)
Email: Seaports Sydney

Port Kembla including Twofold Bay/Eden/Jervis Bay

Street Address: Level 2, Maritime Centre, 91 Foreshore Road, Port Kembla NSW 2505
Postal Address: Port Kembla Port, GPO Box 858 Canberra ACT 2601
Phone: +61 2 4258 1150
Phone: Business hours and after hours mobile: 0409 049 665
Email: Seaports Port Kembla

Newcastle including Coffs Harbour, Lord Howe

Street Address: Unit D1, 45 Fitzroy Street, Carrington NSW 2294
Postal Address: Newcastle Port, GPO Box 858, Canberra ACT 2601
Phone: +61 2 4935 6700
Mobile: 0407 699 061
After hours: 0438 440 950
Email: Seaports Newcastle

Melbourne including Geelong, Portland, Westernport

Street Address: 5 McClure Rd, Kensington VIC 3031
Postal Address: Melbourne Port, GPO Box 858, Canberra ACT 2601
Phone: +61 3 8387 0100
After hours: 0417 682 985
Email: Melbourne Seaports

Hobart

Street Address: 13 St Johns Avenue, New Town TAS 7008
Phone: +61 3 61 653 777
After hours: +61 3 61 653 777 or 0418 125 634
Email: Seaports Tasmania

Fremantle including Barrow Island

Street Address: 16 Mews Road, Fremantle. WA 6162
Postal Address: Fremantle Port, GPO Box 858 Canberra ACT 2601
Phone: +61 8 6232 7020
After hours: 0411 724 510 (24 hours on call)
Email: Fremantle Seaports

Albany, including Bunbury and Esperance

Street Address: 49 Bolt Terrace, Albany WA 6332
Postal Address: Albany Port, GPO Box 858 Canberra ACT 2601
Phone: +61 8 9866 7425
Mobile: 0429 001 208
After hours: 0411 724 510 (24 hours on call)
Email: Biosecurity Albany

Broome including Derby, Cockatoo Island, Koolan Island

Street Address: 401 Port Drive, Broome WA 6725
Postal Address: Broome Port, GPO Box 858 Canberra ACT 2601
Phone: 08 9194 1200
After Hours – 08 9132 0275
Email: Biosecurity Broome

Karratha including Dampier, Port Walcott, Onslow

Street Address: Unit 1/9 DeGrey Place, Karratha, WA 6714
Phone: +61 8 9142 0350 (Karratha Office)
After hours: 0409 225 805
Email: Biosecurity Karratha

Port Hedland

Street Address: 2A, 42 Anderson Street, Port Hedland WA 6721
Postal Address: Port Hedland Port, GPO Box 858 Canberra ACT 2601
Phone: 08 9132 0275 (Including after hours)
Email: Biosecurity Port Hedland

Geraldton

Street Address: 5E Burges Street, Geraldton WA 6530
Postal Address: Geraldton Port, GPO Box 858 Canberra ACT 2601
Phone: +61 8 9965 5786
After hours: 0411 724 510 (24 hours on call)
Email: Biosecurity Geraldton

Adelaide

Street Address: Sir Donald Bradman Drive, Export Park, Adelaide International Airport SA 5950
Postal Address: Adelaide Port, GPO Box 858, Canberra ACT 2601
Phone: +61 1800 900 090 or 08 8201 6054 (including after hours)

Darwin including Wyndham, Melville Island, Bing Bong (McArthur River Mine), Timor Sea, JPDA Oil and Gas, Gove-Nhulunbuy, Groote Eylandt

Street Address: 1 Pederson Road, Eaton NT 0820
Postal Address: Darwin Port, GPO Box 858, Canberra ACT 2601
Phone (and on-call): +61 08 8998 4927.
Email: NT cargo

Christmas Island and Cocos (Keeling) Islands

Street Address: Wharf Precinct, Gaze Road Christmas Island, Indian Ocean Territory 6798
Postal Address: PO Box 584, Christmas Island, Indian Ocean Territory 6798
Phone: +61 8 9164 7456
Fax: +61 8 9164 7468
Mobile: + 61 439 215 456
Email: Indian Ocean Territory

Thanks for your feedback.
Thanks! Your feedback has been submitted.

We aren't able to respond to your individual comments or questions.
To contact us directly phone us or submit an online inquiry

CAPTCHA
This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.

Please verify that you are not a robot.

Skip

Footer

  • Contact us
  • Accessibility
  • Disclaimer
  • Privacy
  • FOI
Last updated: 21 February 2022

© Department of Agriculture, Water and the Environment

We acknowledge the Traditional Owners of country throughout Australia and recognise their continuing connection to land, waters and culture. We pay our respects to their Elders past, present and emerging.