Skip to main content Skip to main navigation Skip to search

Queensland and NSW floods 2022

Visit recovery.gov.au to see what help is available.

Close
Home

Top navigation main

  • News & media
  • Jobs
  • Ministers
  • Contact us
Main menu

AWE Main

  • Agriculture and land
    Agriculture and land Building stronger and more sustainable agriculture, fisheries, forestry and land care.
    • Animal health
    • Farming, food and drought
    • Fisheries
    • Forestry
    • Land
    • Climate change and agriculture
    • Plant health
    • Drought and rural support
    • Mouse infestation advice
    Xylella

    Protect against unwanted plant pests

    Our biosecurity system helps protects us. Everyone has a role in supporting our biosecurity system.

    Find out more

  • Water
    Water Improving the sustainable management of Australia’s water resources for agriculture, the environment and communities.
    • Coal, Coal seam gas (CSG) and water
    • Commonwealth Environmental Water Office
    • Water policy and resources
    • Wetlands
    Water matters

    Water Matters

    Keep up with the latest news on the department's work in managing Australia's water resources.

    Read the latest edition here

  • Environment
    Environment Improving stewardship and sustainable management of Australia’s environment.
    • Biodiversity
    • Bushfire recovery
    • Climate change and the environment
    • EPBC Act
    • Environmental information and data
    • International activities
    • Marine
    • Partnerships
    • Protection
    • Report a breach of environment law
    • Threatened species & ecological communities
    • Waste and recycling
  • Biosecurity and trade
    Biosecurity and trade Lowering biosecurity risks to Australia, and assisting industry to accelerate growth towards a $100 billion agricultural sector by 2030.
    • Aircraft, vessels and military
    • Biosecurity policy
    • Cats and dogs
    • Exporting
    • Importing
    • Invasive species
    • Pests, diseases and weeds
    • Public awareness and education
    • Trade and market access
    • Travelling or sending goods to Australia
    • Wildlife trade
    Brown marmorated stink bug

    BMSB Seasonal Measures

    Australia has strengthened seasonal measures to manage the risk of BMSB.

    View our seasonal measures

  • Parks and heritage
    Parks and heritage Managing Australia’s iconic national parks, historic places and living landscapes.
    • Australian Marine Parks
    • Australian National Botanic Gardens
    • Booderee National Park
    • Kakadu National Park
    • Christmas Island National Park
    • National parks
    • Norfolk Island National Park
    • Heritage
    • Pulu Keeling National Park
    • The Great Barrier Reef
    • Uluṟu-Kata Tjuṯa National Park
    The reef

    Great Barrier Reef

    Australia is protecting and conserving this World Heritage Area.

    Find out more

  • Science and research
    Science and research Undertaking research and collecting data to support informed decisions and policies.
    • Australian Bureau of Agricultural and Resource Economics and Sciences (ABARES)
    • Climate change
    • Australia's biological resources
    • National Environmental Science Program (NESP)
    • Our science strategy
    • Australian Biological Resource Study (ABRS)
    • State of the Environment (SoE) reporting
    • Bird and bat banding
    • Supervising Scientist
    Abares

    ABARES Insights

    Get 'snapshots’ of agricultural, forestry and fisheries industries, or analysis of key issues.

    Find out more

  • About us
    About us Enhancing Australia’s agriculture, environment, heritage and water resources through regulation and partnership.
    • Accountability and reporting
    • Assistance, grants and tenders
    • Contact us
    • Fees and charges
    • News and media
    • Our commitment to you
    • Payments
    • People and jobs
    • Publications
    • What we do
    • Who we are
    A day in the life

    A day in the life...

    Our video series showcases the diverse and important work we do.

    Find out more

  • Online services
    Online services We do business with you using online platforms. This makes it easier for you to meet your legal requirements.
Department of Agriculture

Breadcrumb

  1. Home
  2. About us
  3. Our commitment to you
  4. Privacy

Sidebar first - About

  • Our commitment to you
    • Accessibility
    • Client service charter
      • Client service standards
    • Claiming compensation
    • Compliance Policy
    • Transforming your digital experience
    • Information management and public data
    • Integrity
    • National Redress Scheme
    • Privacy
    • Regulator Performance Framework
    • Regulatory Practice Statement
    • Environmental compliance
      • Compliance Framework
      • Compliance Policy
      • Compliance Plan 2019-23
      • Compliance Plan 2018-19
    • General practice statements
      • General practice administration statements
        • Compliance Posture 2016/10/001
      • Practice statement system
    • Work health and safety commitment statement

Privacy

We collect, use, store and disclose personal information to help us perform our functions and manage our staff. We publish a privacy policy which sets out how we comply with our obligations under the Privacy Act 1988 (Privacy Act) and provides information on how individuals may access and correct personal information held about them.

Our privacy policy

This is the complete Department of Agriculture, Water and the Environment privacy policy at October 2021.

Download:

  • Complete privacy policy [PDF 261KB]
  • Complete privacy policy [DOC 160KB]

If you're having trouble accessing these files, contact us for help.

Summary of privacy policy

Department of Agriculture, Water and the Environment, October 2021

Download:

  • Privacy policy summary [PDF 190KB]

If you're having trouble accessing these files, contact us for help.

Online version

Scope

The purpose of the Department of Agriculture, Water and the Environment’s (department) privacy policy is to:

  • clearly communicate the personal information handling practices of the department;
  • enhance the transparency of the department’s operations, and
  • give individuals a better and more complete understanding of the sort of personal information the department holds, and the way the department handles that information

This summary provides you with a succinct overview of how the department handles your personal information.

More information can be found in the department’s Complete privacy policy [PDF 261KB].

The kinds of personal information collected and held by the department

The department will generally collect your personal information directly from you, unless it is unreasonable or impracticable to do so. There may be times when the department may collect personal information from your authorised agent or a third party

The kinds of information the department collects and holds can include:

Information Type Description
Personal information
  • name
  • age or birth date and gender
  • contact details (including address, phone, facsimile number, and email
    addresses)
  • bank account details
  • photographs, videos or audio of individuals
  • employment details (including occupation, qualifications, CV and
    remuneration)
  • education details (level of education, study assistance and courses)
  • financial information (ABN) – this may include credit card transactions,
    bank and property information
  • insurance details
  • vessel and vehicle details
  • emergency details including next of kin
  • driver’s licence and passport information
  • travel details
  • the products and services you have purchased or which you have enquired
    about, together with any additional information necessary to deliver those
    products and services and to respond to your enquiries
  • opinions

Sensitive information
(a subset of Personal information)

  • racial or ethnic origin
  • political opinion or association
  • religious beliefs or affiliations
  • philosophical beliefs
  • trade or professional associations and memberships
  • union membership
  • sexual orientation or practices
  • criminal record
  • criminal record
  • health or genetic information
  • biometric information

The purposes for which the department collects, holds, uses and discloses your personal information

The purpose for the department collecting your personal information is important as it limits how the department can use and disclose your personal information. Unless an exception applies, the department will:

  • only use or disclose your personal information for the purpose it was collected, and
  • notify you of this purpose at the time of collection, or as soon as practicable after collection.

The department will only use or disclose your personal information for another purpose where it is able to do so in accordance with the Privacy Act.

How to access and seek correction of your personal information

If you are an external client or stakeholder you should contact the relevant business area within the department, in writing, for access to or correction of your personal information. If you do not know which area of the department holds your personal information you can use the ‘contact us’ link on the department’s website.

Current and former department employees who wish to gain access to, or correct their personal information need to contact the People Services Branch (People Help) in the first instance. People Help can be contacted via email at PeopleSupport.

How you can complain about the handling of your personal information and how the complaint will be managed

You can complain in writing about how the department has handled your personal information.

In the first instance, any privacy concerns or complaints should be reported to the department by:

Email: Privacy
Mail: Privacy, Department of Agriculture, Water and the Environment, GPO BOX 858, Canberra, ACT, 2601.

If you are not satisfied with the department’s handling of your complaint, you also have the option of contacting the Privacy Commissioner within the Office of the Australian Information Commissioner (OAIC). The Privacy Commissioner can be contacted on:

Phone: 1300 363 992
Email: enquiries@oaic.gov.au
Mail: OAIC, GPO Box 5218 Sydney NSW 2001.

About this policy

The purpose of this privacy policy is to:

  • clearly communicate the personal information handling practices of the Department of Agriculture, Water and the Environment (department)
  • enhance the transparency of the department’s operations, and
  • give individuals a better and more complete understanding of the sort of personal information the department holds, and the way we handle that information.

If you would like to request the privacy policy be made available in an alternate format or language, such as for the vision impaired, or for those from non-English speaking backgrounds, please also contact the department. Reasonable steps will be taken to provide alternate access.

This privacy policy is reviewed and updated annually.

Privacy Impact Assessment Register

This register includes our Privacy Impact Assessments (PIA) in accordance with the Privacy (Australian Government Agencies — Governance) APP Code 2017.

Date Title
28 April 2022 Migration of Aurion On-Site Services to Aurion SaaS Cloud
10 February 2022 Use of digital footprint software for integrity purposes
28 January 2022 Drought Resilience Self-Assessment Tool
24 December 2021 Helmet-mounted video recording of inspections of bulk vessels
27 October 2021  Taking Farmers to Market – Export Establishment Register & Export Profile
27 October 2021 TechOne on-site services migration to TechOne SaaS Cloud
20 August 2021 Compliance Intelligence Investigation Management System (CIIMS) - COMTrac
13 August 2021 Traveller, Aircraft and Mail System (TAMS)
2 June 2021 Proposed information-sharing amendments
13 May 2021 Workload Management System - update
9 February 2021 Work Health and Safety Information System (WHS IS)
15 December 2020 Waste Exports Ban Project
7 October 2020 Human Health Digitisation Project
20 April 2020 ABARES Server Remediation Project
3 April 2020 Biosecurity risk management project
18 February 2020 Workload Management System
29 July 2019 Compliance, Risk and Integrated Governance System
20 May 2019 Bulk mail and survey functions
6 May 2019 NEXDOC/Enhanced Exports Traceability
1 Apr 2019 FMIS/Technology One
27 Feb 2019 External Workforce Project
25 Sep 2018 Levy Payer Register
11 Jul 2018 Internal Staff Policy

Contact us

Contact our Privacy Officer if you have questions about privacy.

Email: privacy@awe.gov.au

Mail:
Privacy Officer
Department of Agriculture, Water and the Environment
GPO Box 858
Canberra
ACT 2601

Thanks for your feedback.
Thanks! Your feedback has been submitted.

We aren't able to respond to your individual comments or questions.
To contact us directly phone us or submit an online inquiry

CAPTCHA
This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.

Please verify that you are not a robot.

Skip

Footer

  • Contact us
  • Accessibility
  • Disclaimer
  • Privacy
  • FOI
Last updated: 04 May 2022

© Department of Agriculture, Water and the Environment

We acknowledge the Traditional Owners of country throughout Australia and recognise their continuing connection to land, waters and culture. We pay our respects to their Elders past, present and emerging.